Assembly & Disassembly
Video Tutorial
Watch our step-by-step video for assembly and disassembly of your mobility scooter before or after transport.
Watch on YouTubeTroubleshooting Tips
1
Ensure batteries are firmly seated in the scooter base. For clip-type batteries, verify both clips are fully connected to their terminals. A loose connection is among the most common causes of power issues.
2
Check the rear drive connection. If the scooter was disassembled for transport or storage, confirm the rear drive unit is properly reconnected during reassembly.
3
Connect the charger to the charging port, plug into a standard outlet, and allow batteries to charge fully. Remove the key while charging.
The unit must be charged nightly to maximize battery life and ensure full performance each day.
4
Insert the key and turn to the ON position. The charger must be fully unplugged before the scooter will operate.
5
Ensure the free-wheeling lever is in the LOCKED position when operating. This lever disengages the motor and brakes for manual pushing — it must be locked for powered use.
The free-wheel lever is located above the rear wheels.
6
If the scooter is unresponsive after sitting idle, it may have entered power-save mode. Remove the key, wait 30 seconds, then reinsert to reset.
7
Scooters may slow on inclines or when near maximum weight capacity. This is normal behavior. Allow the unit to rest if the circuit breaker trips.
8
If the scooter loses power unexpectedly, locate the reset button — the small raised bubble on the battery pack — and press it firmly to restore power.
Excessive heat and humidity can cause the unit to slow and trip the circuit breaker. Move the scooter to a cool, shaded area and allow it to rest before resetting.
Download the Printable Guide
Download PDF
Save or print the PDF version to keep with your rental equipment.
Still Need Help?
Call or text Go Rolling Waves — we want your experience to be smooth and enjoyable.